Skip to content The Open University

Library Services

Your gateway to a wide range of online information resources

Library Services > Library Information > Policies > Copying and Downloading

Copying and Downloading

Downloading and printing from online library content

Use of ALL online library resources, including those on trial, is subject to Copyright Law and the terms of publisher licences. Terms and conditions apply to both printing and downloading.You MUST abide by the Copyright regulations.

When using the online resources provided by Library Services, all users are automatically required to comply with these terms and conditions.

Please contact us for assistance and advice about use of any online content.

Photocopying of print items

image of woman using photocopierYou can make single copies of a Copyrighted work for purposes of "non-commercial research or private study". The amount you may copy is not absolutely defined by law, but must be'insubstantial' in relation to the entire work. The following is displayed as a guide only. Please contact us if in doubt:

  • up to 5% or one article from a journal issue
  • up to 5% or one chapter from a book
  • up to 5% or one paper from a set of conference proceedings
  • up to 5% or one report of one case from a book of law reports
  • up to 5% of an anthology of short stories or poems or one short story or one poem of not more than 10 pages

Document Delivery photocopy requests

Non-commercial request

document delivery request is considered non-commercial if:

  • Your request is for private research or study unrelated to commercial venture This includes research within the University not related to commercial gain or profit to any organisation or individual.

Commercial request

document delivery request is considered commercial if:

  • Your request will aid research that will result in direct or indirect financial gain
  • Your request will aid research on a project that is funded by an organisation

If you feel your request is considered commercial by the above guidelines please contact the Document delivery team on (01908 652361) or email ilmail@open.ac.uk
You can find relevant information provided by the British Library and the Copyright Licensing Agency on the British Library website FAQs on changes to Copyright law

Library helpdesk

Email: The Helpdesk is open seven days a week including certain Bank Holidays.

Webchat: Chat to a Librarian

Phone: +44 (0)1908 659001 for help, information and advice on using the library

All other enquiries: Please go to the Contact Us page.